Privacy Policy
Effective Date: 4 July 2025
This Privacy Policy explains how FAWAZ TRADING AND ENGINEERING SERVICES CO L.L.C SP ("FAWAZ", "we", "our", or "us") collects, uses, stores, and protects personal and business information provided by users of https://aestore.fawaz.com/ (the "Site"). By using our Site, you agree to the practices described in this Policy.
1. Information We Collect
We collect the following types of information:
- Business & Contact Information : Company name, contact person, email address, phone number, shipping/billing address.
- Account Details : Username, password, and order history.
- Order & Payment Data : Product preferences, quotations, BOQs, and LPOs.
-
Technical Information
: IP address, browser type, and device data (via cookies and analytics tools).
2. How We Use Your Information
We use your data to:
- Process and fulfil orders
- Provide quotations and after-sales support
- Improve our Site and services
- Communicate offers or updates (if subscribed)
-
Comply with UAE legal and regulatory obligations.
3. Sharing of Information
We do not sell your information. We may share data with:
- Logistics & delivery partners
- Payment gateway providers
-
Government authorities when legally required
4. Data Retention & Security
We retain your data only as long as necessary for business and compliance purposes. We implement industry-standard security measures to protect your information.
5. Cookies
Our website uses cookies to improve user experience, track analytics, and personalize content. You may disable cookies in your browser settings.
6. Your Rights
You may:
- Request access to your stored data
- Correct or delete inaccurate information
-
Withdraw consent for non-essential communications.
7. Contact Us
For questions or data requests:
email: estore@fawaz.com